I am both shocked and surprised every time when Maruti-Suzuki comes out with a new model launch. Shocked because this is a company, which until a few years ago, barring a few gems like Zen, was dishing out old, outdated models to Indian customers and surprised by the way in which they have reinvented themselves and responded to the onslaught of global competition by launching fresh, new models from the Suzuki stable, soon after their global premieres. And they didn’t stop with that. Until very recently, the company’s Achille’s heel was the lack of a diesel powertrain. They promptly knocked the doors of Fiat, got access to the superb 1.3 Multi-Jet Diesel and put the engine to good use in their models by tuning it for smoother power delivery and more efficiency than the original. To say that they are now reaping the benefits of this would be an understatement.
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Yes, Maruti-Suzuki has had it’s fair share of flops in recent years in the form of A-Star and Estilo, while the Ritz, though a success is not doing the expected numbers. But, being who they are, the company will not hesitate to reposition (read ‘price-cut’) the slow-selling models. Take for instance, the birth of super-successful Eeco from the ultimate-flop Versa. But, what never ceases to amaze me is that every time they come under criticism for resting on their laurels and not updating their models, Maruti-Suzuki comes back with a bang, stronger and better-equipped to fight, and ultimately crushes the competition.
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